How to | Transfer reservation from one work to another – Astria #
There can often be situations where a reservation is placed on the incorrect work.
In these situations, rather than delete the existing reservation and create a new one (This can be problematic if the library setting are set to apply a charge on creation of a reservation) a reservation can be transferred from one work to another.
Steps #
- Navigate to the Search screen
- Run search for work that currently has the reservation
- Right click on the work and select – “Show work details” (The right hand summary pop out will appear on the screen)
- Locate the reserve that needs to be transferred in the Reserve section of the summary popup
- Right click on the username and select ‘Transfer this reserve’
- Close the summary by clicking on the X at the top of the pop out summary
- Find the work that the reserve needs to be transferred to by either selecting the work from the existing search results or run a new search
- select the work and in the right click content menu select ‘Transfer reserve to this work….” additional Information on where the reserve is being transferred from and the (users name)
- A Message will appear at the top right of the screen saying the Transfer was successful